Why Copilot Insights

Microsoft gives you the data.
We give you the decisions.

Copilot Insights reads the same Microsoft 365 data your dashboards already show — and turns it into recovered spend, confident renewals and agents under control. One view, every tenant, no Viva licence.

Read-only · activity metadata only · never your prompts, chats or files

The honest answer

Microsoft’s tools are good — the Copilot usage report, the Copilot Dashboard and Purview do real work, and you should keep using them. Copilot Insights isn’t data Microsoft lacks. It’s the layer that turns that data into money you can recover, seats you can enable with confidence, and agents you can account for — in one place, across every tenant, without an extra licence or five admin portals.

What we do differently

Four things the native dashboards don’t package

Quantify the money

Reclaimable spend as a real figure in your currency, from your own per-seat price — not just a list of who is inactive.

One pane, two jobs

Licence ROI and agent governance side by side — instead of the M365 admin center, Copilot Dashboard, Power Platform and Purview in four tabs.

Action, not just charts

Prioritised recommendations with the saving attached, and a right-sizing case you can take into a renewal.

Every tenant at once

Built for scale and for partners — one console across a whole book of clients, not one portal per tenant.

The outcomes you’re asked for

Answer the adoption question. Make the most of Copilot. Add seats with certainty.

Adoption & usability

Is Copilot actually being used?

See real usage per app and per person — who’s active, who’s stalled, who’s never opened it — and how that trends over time. Turn “we bought it” into a number you can defend.

  • Per-surface activity: Teams, Word, Excel, PowerPoint, Outlook, more
  • Active / low / dormant / never — on a threshold you set
  • Power users to celebrate, and training candidates to nudge
Adoption by app · illustrative
Teams88%
Outlook74%
Word61%
Excel39%
PowerPoint28%
% of licensed users active in the last 30 days
Make the most of Copilot

Find the waste, then put it to work

Every unassigned and dormant seat is money sitting idle. Copilot Insights values it, recommends the reclaim, and helps you redeploy those seats to people on the waiting list — so the investment you’ve already made goes further.

  • Purchased vs assigned vs active — the full leakage picture
  • Reclaimable spend, ranked, with the reason for each seat
  • CFO-ready reports by audience, with CSV and PDF export
Where the spend goes · illustrative
Active & used470
Low usage93
Dormant47
Unassigned30
WorkingAt riskReclaim candidateNever assigned
Enable more seats with certainty

Buy the next batch on evidence, not a hunch

When adoption is strong and the waiting list is real, expand with confidence. When it isn’t, reclaim and redeploy first. Either way you walk into the renewal with the number — and the reason behind it.

  • Right-size the renewal: the seat count the data supports
  • Reclaim idle seats and redeploy them before buying more
  • Prove the ROI of the seats you have before you add to them
610 seats today · illustrative
ActiveReclaim & redeployHeadroom to enable
Side by side

Copilot Insights vs. Microsoft native tools

An honest read. Where Microsoft is stronger, we say so — and we complement it rather than replace it.

CapabilityMicrosoft nativeCopilot Insights
Cost & licence ROI
Purchased vs assigned seatsYesYes
Reclaimable spend as a £/$ figureNoYes
Prioritised reclaim actions with savingsNoYes
Renewal right-sizing evidencePartialYes
Adoption & usage
Per-app usage & last activityYesYes
Adoption trend over timeYesYes
Deep value / sentiment / benchmarksVivaNo
Agent governance
Tenant-wide agent inventoryPartialYes
Risk flags: orphaned / unused / sensitive / no-authNoYes
Per-agent conversation analyticsStudioBasic
Content DLP & compliancePurviewNo
Experience & scale
One pane: ROI + agent governance4–5 portalsYes
Exec / CFO-ready reports (CSV / PDF)DIYYes
Multi-tenant / MSP portfolio viewNoYes
No extra licence for the depth aboveViva for depthYes
Time to first insightPortals + rolesMinutes
Yes built inPartial partial, DIY, or needs another productNo not really its job

Where Microsoft is genuinely ahead — and worth keeping

We don’t try to replace these. Copilot Insights sits on top of the same data as the action layer.

  • Microsoft Purview — content security & compliance for Copilot (DSPM for AI, audit, eDiscovery, oversharing). We deliberately never touch content.
  • Copilot Dashboard + Viva Insights — deep behavioural value, sentiment and peer benchmarks.
  • Copilot Studio analytics — rich per-agent conversation metrics.
  • Billing & write actions — Microsoft owns invoicing and can actually assign or remove licences; we recommend, we don’t change your tenant.
For partners & MSPs

Run Copilot for every client from one console

Stop logging into a portal per tenant. Connect each client once with read-only consent, then see the whole book in one place — total reclaimable spend, per-client health, and the agents that need attention.

1

Connect

Each client grants read-only consent once. No agents to install, nothing written back to their tenant.

2

Scan

Licences, adoption and agents captured in a single pass — trended over time as scans accumulate.

3

Deliver

A branded, exec-ready report per client — produced in minutes, not days. Repeat it every month.

One portfolio view

Every client, one screen. Total reclaimable across your whole book, and which clients need you this month.

Reports in minutes

A recurring, white-label deliverable your clients look forward to — the monthly Copilot review, ready to send.

Grow the estate

Prove value, reclaim waste, then help clients enable more seats with confidence — more adoption, a stronger co-sell story.

Safe by design

A tool your security team will wave through

Metadata only

Activity dates and inventory — never the content of a prompt, chat, email or file.

Read-only

We recommend; we never change anything in your tenant. No write permissions.

Least privilege

A handful of read-only Microsoft Graph scopes, consented by your admin.

Your region, or self-host

Hosted on Azure (UK South) or run it in your own subscription. GDPR-aligned.

Prove the ROI of Copilot — then grow it

See your own tenant’s reclaimable spend, adoption and agent inventory in one scan. Book a walkthrough, or start free.