User manual

How to use CopilotIQ

A practical guide in two parts — for customers using the app, and for operators running the back-office console. CopilotIQ is read-only and reads activity metadata only; it never sees prompt, chat or document content.

Getting in

Go to the sign-in page. There are three ways in:

  • Continue with Microsoft — sign in with your work account (recommended). A first-time sign-in is created automatically and scoped to your tenant.
  • Connect your tenant — start the free flow: tell us who you are, then grant read-only consent. This runs your first scan.
  • Access the demo tenant — a fully-loaded sample tenant on demo data, no sign-up needed. Everything is read-only in the demo.
Consent is read-only. CopilotIQ can look, but it can never reassign licences, change agents, or write anything to your tenant.

The app at a glance

The left sidebar is your map. The top bar shows your tenant, a Live/Demo badge, sync status and your current plan.

PageWhat you do there
OverviewReclaimable spend, adoption, agent count, top opportunities
LicensesModule A — Copilot licence ROI in depth
AgentsModule B — your AI-agent inventory and governance flags
RecommendationsPrioritised, plain-English actions
ReportsFull reports, with CSV / PDF export
ScansRun a scan and see scan history
Tenants(Enterprise) switch between connected tenants
Billing & plansYour subscription, upgrades and coupon redemption

Running a scan

Open Scans → Run scan. CopilotIQ reads licence, usage and agent metadata and builds a snapshot. How often you can scan depends on your plan:

  • Free — one scan, ever.
  • Pro — one scan per calendar month.
  • Enterprise / MSP — unlimited.

Licences (Module A)

The Licenses page turns raw licence data into an ROI story: purchased vs assigned vs active seats, reclaimable spend in $/month and $/year, and adoption by app with dormant and low-usage users flagged. If Microsoft returned anonymized data, a “Names anonymized” banner appears — the numbers are still accurate.

On Free, the list shows a capped teaser (up to 10 users). Upgrade to Pro to see everyone (up to 199) and unlock reports and recommendations.

Agents (Module B)

The Agents page inventories the Copilot Studio / Power Virtual Agents in your tenant and flags the risky ones — no owner, unused, sensitive data and published. Use it as a governance baseline you can track over time.

Recommendations & reports

  • Recommendations — a ranked list of actions. Locked on Free; included from Pro.
  • Reports — the full write-up, exportable to CSV and PDF, plus email ROI digests.

Billing, plans & coupons

Open Billing & plans to upgrade. Checkout is via Stripe; your plan activates as soon as payment completes. Quarterly and yearly billing are discounted 15% and 25%.

Redeeming a coupon (e.g. 3 days of Pro): go to Billing & plans → “Have a coupon?”, paste the code (e.g. PRO-7QK4-M2WD) and click Redeem. Your plan flips to Pro for the window, then reverts automatically. Coupons can’t be redeemed in the demo.

For operators (the CopilotIQ team)

Operators use their normal Microsoft account — no separate password. Sign in with Continue with Microsoft, then click the Admin button (top-right) to open the console; Back to app returns you. The console covers Dashboard, Organisations, Users, Stripe, Payments, Coupons, Emails and Demo requests.

Generating a coupon: Coupons → choose the plan (default Pro), duration (default 3 days) and max redemptions → Generate code, then share it.

Security & privacy

  • Read-only — CopilotIQ observes; it never writes to your tenant.
  • Activity metadata only — it never reads prompt, chat or document content.
  • Microsoft Graph native — standard, auditable permissions.
  • Tenant isolation — every query is scoped to one tenant.

Questions or access requests: hello@copilot-365.com